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Simplified, scalable
E-commerce
fulfilment solutions.

Experience Higher customer satisfaction rates, Increased ROI and unmatched cost reductions.

Experience the MacMillan Advantage:

Our rapid turn-around times, competitive, predictable pricing ,and a suite of tailor-made solutions for your business, you’re you market ready within days allowing you to propel your business forward and emerge as leaders in your niche.
Ecommerce

Seamless E-Commerce Platform Integrations

At the heart of our fulfillment infrastructure is a robust, API-driven platform that integrates seamlessly with your eCommerce ecosystem, empowering merchants to operate across multiple sales channels with unparalleled ease and efficiency.Our advanced Mantis driven WMS combined with over 45+ technology partners and integrations and major online marketplaces like Shopify, Amazon, Magento, and eBay, allows us to facilitate automatic order fulfillment, real-time inventory updates, and dynamic order tracking.

E-commerce Shopping Cart Integrations

Magento
ebay
Advanced Warehouse Management System
amazon
Same-Day Order Fulfillment

Same-Day
Order Fulfillment:

Win more customers with our same day order fulfilment, boasting a 99.4% pick-up rate and covering most areas across Canada. Our distribution network with a dedicated fleet of 3000+ drivers, high lane densities, and A.I powered platform helps us reach to your customer, always on time.

Strategic, Secure,
Smart Warehouses:

Our GMP certified warehouses offer full-reach coverage across Canada. Equipped with our advanced Mantis powered WMS, we help you prevent inventory shrinkage, ensure accurate stock levels and minimize losses.

Strategic, Secure, Smart Warehouses

E-Commerce
Returns Processing:

Our robust reverse logistics solutions, tailored to your needs, allow us to transform your lost sales into an overwhelmingly positive and efficient customer experience. Our reach, speed and monitored processes allow us to provide visibility to both our clients and customers.

Highly
Competitive Pricing:

Cut your fulfilment costs in half with Macmillan and accelerate your journey towards exponential gains. Our proven track record paired with our extensive delivery network ensures your products get from point A to B without any compromise in security, reliability and transparency while enjoying significant cost reductions.

Highly Competitive Pricing

The MacMillan Edge in Ecommerce Fulfillment Services in Canada

Cost-Effective Solutions 2

Cost-Effective Solutions:

Say goodbye to logistical challenges with our efficient, cost-effective e-commerce fulfillment services in Canada.

Scalability at Your Fingertips

Scalability at Your Fingertips

Our services grow with your business, from startups to established enterprises.

Focus on Growth

Focus on Growth:

Let us handle the complexities of e-commerce fulfillment, so you can focus on expanding your business.

Why partner with MacMillan?

With MacMillan Supply Chain Group, we simplify your journey to rapidly scale your business, with solutions that are streamlined , efficient, and primed for growth with our predictable pricing, cutting edge solutions, and dedicated team of experienced individuals.

Our commitment to operational excellence means we deliver on our promises, providing you with the reliability and peace of mind you need to focus on growing your business.
Experience the future of eCommerce fulfillment—partner with MacMillan Supply Chain Group today and turn your logistics operations into your competitive advantage.

Efficient Returns Handling:

Our systems ensure your inventory is always up-to-date and ready for action.

Our Process for E-commerce Fulfillment Services in Canada

Real-Time Inventory Management:
Stay informed with our real-time inventory management system, ensuring your stock levels are always up-to-date.
Precise Order Picking and Packing:
Our process includes careful and accurate order picking and packing, tailored to meet the specific needs of each order.
Punctual Delivery:
We guarantee timely delivery, powered by our advanced logistics and technology, ensuring your customers receive their orders when expected.
ecommrce

Ready to Leap into E-commerce Excellence?

Take the next step, don't let logistics hold you back. Contact us for e-commerce fulfillment services in Canada and let's write your success story together.
Contact Us

Got Questions?
We’ve Got Answers

E-commerce fulfillment refers to the process of receiving, processing, and delivering online orders to customers. It involves inventory management, order picking and packing, and shipping.

Our process is streamlined for efficiency so we start first with proper onboarding to ensure we understand your business requirements. Once you’re onboarded, we ensure that the fulfillment process has been tested and we begin picking and shipping orders immediately. Our goal is to provide a seamless experience for both you and your customers.

Absolutely! MacMillan caters to businesses of all sizes. Whether you’re a startup or an established enterprise, our scalable solutions can be customized to meet your specific needs.

We implemented Mantis as our WMS last year. The system provides complete visibility for order tracking, inventory management, and data analytics. Our tools are designed to enhance transparency, accuracy, and overall efficiency in the fulfillment process.

Yes, our services are fully compliant with Canadian regulations. We understand and adhere to regional shipping requirements, ensuring a smooth and compliant fulfillment process.

Getting started is easy! Simply contact us today. Our team will guide you through the onboarding process and discuss how we can tailor our services to meet your unique requirements.

We offer dedicated support to our clients, including a responsive customer service team and regular updates on order status. Our goal is to ensure a positive and collaborative partnership with each client.
Our pricing is customized based on the specific needs and volume of each client. To get a detailed quote, please contact us. We’ll work with you to develop a cost-effective solution.

E-Commerce Fulfillment Service in Toronto

With MacMillan, experience a service that understands the pulse of your business
and the dynamics of e-commerce fulfillment in Toronto.
Discover Now

As the world continues to adapt to the new post pandemic economy, the ecommerce industry has seen explosive growth, with consumers increasingly turning to online shopping to meet their needs. As a result, the ecommerce fulfillment landscape is rapidly evolving, with new trends emerging to meet the demands of this changing market.

Here are some of the key ecommerce fulfillment trends that MacMillan Supply Chain Group is watching in 2023.

 

Table of Contents

  1. Same-Day and Next-Day Delivery
  2. Fulfillment Automation
  3. Sustainability
  4. End-To-End Visibility
  5. Personalization And Customization

 

5 E-Commerce Fulfillment Trends to Keep an Eye on in 2023

1. Same-Day and Next-Day Delivery

Customers increasingly expect fast shipping times, with same-day and next-day delivery becoming the new norm. According to a survey by McKinsey, more than 60% of consumers in the US expect same-day or next-day delivery when they make a purchase online. To meet this demand, retailers are investing in new delivery models, such as micro-fulfillment centers and dark stores, to enable faster and more efficient delivery. Additionally, retailers are exploring the use of drones and autonomous vehicles for last-mile delivery to further expedite the delivery process. As these expectations continue to evolve, retailers must prioritize speed and efficiency in their fulfillment operations to remain competitive in the ecommerce market.

2. Fulfillment Automation

With the increasing demand for fast and accurate order fulfillment, retailers are turning to automation to streamline their operations. Automated systems such as robotic picking and packing systems, autonomous mobile robots (AMRs), and automated guided vehicles (AGVs) are becoming increasingly common in warehouses and fulfillment centers.

In addition to automation, retailers are also implementing advanced technologies such as machine learning and artificial intelligence (AI) to optimize their order fulfillment process. These technologies can analyze and predict demand, optimize inventory levels, and even automatically reroute shipments in real-time to ensure timely delivery. By leveraging these tools, retailers can improve their order accuracy, reduce labor costs, and increase their overall operational efficiency, all while meeting the growing demand for fast and accurate order fulfillment.

3. Sustainability

As consumers become more conscious of the environmental impact of their purchases, retailers are under pressure to adopt more sustainable fulfillment practices. This includes using eco-friendly packaging materials, optimizing delivery routes to reduce emissions, and reducing waste by implementing more efficient packaging and shipping practices.

In addition to packaging, retailers are also optimizing their delivery routes to reduce emissions and minimize the number of vehicles on the road. They are also using more efficient packaging and shipping practices to reduce waste, such as using the right box size and reducing the use of packing materials. By adopting more sustainable fulfillment practices, retailers can not only reduce their environmental impact but also meet the expectations of their increasingly environmentally conscious customers.

4. End-To-End Visibility

Customers expect real-time visibility into their orders, from the moment they click “buy” to the moment their package arrives at their door. To meet this demand, retailers are investing in tracking and monitoring technologies, such as RFID and GPS, to provide end-to-end visibility and improve customer satisfaction.

In addition to tracking and monitoring technologies, retailers are also investing in order management systems to optimize their order processing and fulfillment operations. These systems allow retailers to track inventory levels, manage sales channels, and efficiently route orders to their distribution centers or fulfillment warehouses. For businesses that prefer to concentrate on their core operations, E-commerce fulfillment services are gaining popularity. Third-party logistics providers like MacMillan offer online retailers the flexibility to outsource their fulfillment operations. This is particularly beneficial for online stores that may not have the necessary infrastructure or resources to operate their own fulfillment center, while simultaneously satisfying the needs of their expanding customer base.

5. Personalization And Customization

Even while shopping online, customers have come to expect a personalized shopping experience. This extends to order fulfillment, where retailers are increasingly offering options for personalized packaging, gift wrapping, and other customized fulfillment options to enhance the customer experience.

In addition to personalized packaging, retailers are also exploring ways to offer more flexible and convenient delivery options. This includes offering same-day or next-day delivery, as well as the ability to pick up orders at physical locations or through curbside pickup . By providing customers with more options and control over their orders, retailers can improve the overall customer experience and drive customer loyalty. Some online retailers are partnering with third-party logistics providers to offer even more flexible delivery options, such as delivery on evenings and weekends, to meet the growing demand for convenient and fast order fulfillment.

Conclusion: E-Commerce Fulfillment Trends

The ecommerce fulfillment industry is evolving rapidly, driven by changing consumer expectations and the need to remain competitive in the online market. Retailers and third party logistics partners are investing in technology, processes and people to ensure they’re delivering on consumers expectations.

Additionally, retailers are adopting more sustainable practices to reduce their environmental impact and meet the expectations of their environmentally conscious customers. By offering personalized and flexible fulfillment options, retailers can improve the overall customer experience and drive customer loyalty. As the ecommerce market continues to grow, it is crucial for retailers to stay up to date with the latest fulfillment trends to remain competitive and meet the needs of their customers.

These are just a few of the many trends shaping the ecommerce fulfillment landscape in 2023. As the industry continues to evolve, MacMillan will continue to stay on top of these trends and adapt their operations to meet the changing needs of their customers.

Sources

Using our expertise in the industry, we examined the patterns of the previous year in order to forecast trends that we expect to continue in 2023.

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